Digital Skills
Single Wave Study
General Information
Title
Digital Skills
Project Number
390
Abstract
This questionnaire studies the digital skills of Dutch people.
Longitudinal Type
Single Wave Study
Begin date
06-02-2023
End date
28-02-2023
Topics
Researcher
Naomi Thielman (Ministry of the Interior and Kingdom Relations (BZK)); Aantink Yeh (Ministry of the Interior and Kingdom Relations (BZK)); Lotte van der Vleuten (Ministry of the Interior and Kingdom Relations (BZK))
Publisher
Centerdata
Copyright
© 2025 Centerdata
DOI
https://doi.org/10.57990/e0cn-ec25
Funding Organization
ODISSEI,
OCW (Domeinplan SSH),
Ministry of the Interior and Kingdom Relations (BZK)
Datasets and documentation
View Documentation
Codebook in English
Codebook in Dutch
Data Files
English SPSS file
English STATA file
English CSV file
Variables
| Variable name | Variable Label |
|---|---|
| nomem_encr | Number of the household member encrypted |
| xi23a_m | Year and month of the field work period |
| xi23a001 | Mobile layout |
| xi23a002 | Preloaded variable - does the panel member use social media? |
| xi23a003 | Permutation variable: which task was shown first? |
| xi23a004 | Permutation variable: which task was shown second? |
| xi23a005 | Permutation variable: which task was shown third? |
| xi23a006 | Permutation variable: which web shop was shown first in Block 2? |
| xi23a007 | Permutation variable: which web shop was shown second in Block 2? |
| xi23a008 | Permutation variable: which web shop was shown third in Block 2? |
| xi23a009 | Permutation variable: which web shop was shown fourth in Block 2? |
| xi23a010 | Permutation variable: which news article was shown first in Block 3? |
| xi23a011 | Permutation variable: which news article was shown second in Block 3? |
| xi23a012 | Permutation variable: which news article was shown third in Block 3? |
| xi23a013 | Permutation variable: which email was shown first in Block 4? |
| xi23a014 | Permutation variable: which email was shown second in Block 4? |
| xi23a015 | Permutation variable: which email was shown third in Block 4? |
| xi23a016 | Permutation variable: which post was shown first in Block 5? |
| xi23a017 | Permutation variable: which post was shown second in Block 5? |
| xi23a018 | Permutation variable: which post was shown third in Block 5? |
| xi23a019 | Permutation variable: which post was shown fourth in Block 5? |
| xi23a020 | Which devices do you use at home? A desktop |
| xi23a021 | Which devices do you use at home? A laptop |
| xi23a022 | Which devices do you use at home? A tablet |
| xi23a023 | Which devices do you use at home? A smartphone |
| xi23a024 | Which devices do you use at home? None of the above |
| xi23a025 | I know how to send a text message (SMS) |
| xi23a026 | I know how to send an email |
| xi23a027 | I know how to open a file or attachment on a [desktop, laptop, tablet or smartphone] |
| xi23a028 | I know how to add a file or an attachment to an email |
| xi23a029 | I know how to download an app on a [smartphone or tablet] |
| xi23a030 | I know how to take a photo using a [smartphone or tablet] |
| xi23a031 | I know how to find and use the internet browser |
| xi23a032 | How concerned are you about the use of your personal information (e.g. your address details) by companies? |
| xi23a033 | How concerned are you about the use of your personal information (e.g. your address details) by the government? |
| xi23a034 | How important is it to you that your personal information (e.g. your address details) remains confidential? |
| xi23a035 | I know how to log in on government websites using my DigiD |
| xi23a036 | I know how to transfer money using online banking |
| xi23a037 | I know how to turn off the location settings on mobile devices |
| xi23a038 | I know how to store photos, documents and other files in the cloud (e.g. Google Drive, iCloud) |
| xi23a039 | I know how to edit digital images, music and videos |
| xi23a040 | I know how to use private browsing (e.g. via an incognito window) |
| xi23a041 | I know how to block unwanted popup messages or ads |
| xi23a042 | I know how to use a programming language (e.g. XML, Python) |
| xi23a043 | I know how to use the best keywords for online searches (e.g. in Google) |
| xi23a044 | I know how to find a website I have previously visited using my browser history |
| xi23a045 | I know how to use advanced search functions in search engines (e.g. Google) |
| xi23a046 | I know how to check whether the information I find online is correct |
| xi23a047 | I know how to determine whether a website is trustworthy |
| xi23a048 | I know when to mute my microphone or turn off my camera during online conversations |
| xi23a049 | I know when it is appropriate and when it is inappropriate to use emoticons (e.g. smileys, emojis) |
| xi23a050 | I know how to report negative responses on social media |
| xi23a051 | I know how to recognize online bullying |
| xi23a052 | I know how to distinguish sponsored messages from non-sponsored messages on the internet |
| xi23a053 | I know how to refer to content that belongs to someone else (source referencing) |
| xi23a054 | The first hit from a search engine (e.g. Google) is always the best source of information |
| xi23a055 | Everyone sees the same search results when they search for something using an online search engine (e.g. Google) |
| xi23a056 | The first message shown on a social media timeline is the last message posted by one of my contacts |
| xi23a057 | Using hashtags (#) increases the visibility of online messages |
| xi23a058 | Companies pay normal people to use their products in the videos and photos they post online |
| xi23a059 | I avoid using the internet because I get the impression that everything I do online is monitored |
| xi23a060 | I trust that my online details are well-protected |
| xi23a061 | I have little confidence in the information I find online |
| xi23a062 | I often worry that I might do something wrong online and that this will have negative consequences for me |
| xi23a063 | I am often worried about my [desktop, laptop, tablet or smartphone] being hacked |
| xi23a064 | I am often worried that I will become a victim of online banking fraud |
| xi23a065 | I am often worried that the things I order online will not be delivered to me |
| xi23a066 | I am often worried that my identity will be abused online |
| xi23a067 | I am often worried that someone could steal my money if I share my personal details online |
| xi23a068 | I am ashamed that I do not know how to do something on the [desktop, laptop, tablet or smartphone] that other people my age do know how to do |
| xi23a069 | I don’t want other people to know that I actually don’t know how to do something on the [desktop, laptop, tablet or smartphone] |
| xi23a070 | I am afraid to ask for help with things on the [desktop, laptop, tablet or smartphone] because people around me will probably think “do you really not know that”? |
| xi23a071 | What was the hottest June in Dutch history? |
| xi23a072 | What was the highest temperature measured in De Bilt during the hottest June in history? |
| xi23a073 | Did you perform the search? |
| xi23a074 | How easy or difficult did you find the search? |
| xi23a075 | Do you think your answers about the hottest June in Dutch history are correct? |
| xi23a076 | I had difficulty opening a search engine |
| xi23a077 | I had difficulty determining what keywords to use |
| xi23a078 | Which of the following four providers is probably the least trustworthy? Please select one web shop. |
| xi23a079 | How easy or difficult did you find it to evaluate whether the websites are trustworthy? |
| xi23a080 | Do you think that you correctly answered the question about which web shop is probably the least trustworthy? |
| xi23a081 | Did you verify the websites yourself (e.g. by searching for them using a search engine)? |
| xi23a082 | I know what details to pay attention to in order to determine whether a web shop is trustworthy |
| xi23a083 | I am at risk of becoming a victim of a purchase from a fake web shop |
| xi23a084 | I try to avoid having to buy from web shops |
| xi23a085 | I trust that I am able to recognize a fake web shop |
| xi23a086 | Buying something in a web shop makes me nervous |
| xi23a087 | I am afraid I might do something wrong if I buy something from a web shop |
| xi23a088 | I am afraid that my details will be used for fraud if I buy something from a web shop |
| xi23a089 | I am afraid to lose more money than just the price of the product (payment and shipping fees) if I buy something from a web shop |
| xi23a090 | News article 1 - Do you think the article above is reliable? |
| xi23a091 | News article 2 - Do you think the article above is reliable? |
| xi23a092 | News article 3 - Do you think the article above is reliable? |
| xi23a093 | How easy or difficult did you find it to evaluate whether the news articles were reliable? |
| xi23a094 | Do you think your answers about the reliability of the news articles are correct? |
| xi23a095 | I know what details to pay attention to in order to determine whether a news article is trustworthy |
| xi23a096 | I trust that online news is reliable |
| xi23a097 | I do not believe a single word of news articles on the internet |
| xi23a098 | When I have doubts about a news article, I search for more information about it |
| xi23a099 | Email 1 - Do you think the email above is spam? |
| xi23a100 | Email 1 - What would you do if you received this email? I would perform the action requested by the email |
| xi23a101 | Email 1 - What would you do if you received this email? I would delete the email |
| xi23a102 | Email 1 - What would you do if you received this email? I would save the email |
| xi23a103 | Email 1 - What would you do if you received this email? I would look up more information |
| xi23a104 | Email 1 - What would you do if you received this email? I would report it (e.g. to the Fraud Helpdesk) |
| xi23a105 | Email 2 - Do you think the email above is spam? |
| xi23a106 | Email 2 - What would you do if you received this email? I would perform the action requested by the email |
| xi23a107 | Email 2 - What would you do if you received this email? I would delete the email |
| xi23a108 | Email 2 - What would you do if you received this email? I would save the email |
| xi23a109 | Email 2 - What would you do if you received this email? I would look up more information |
| xi23a110 | Email 2 - What would you do if you received this email? I would report it (e.g. to the Fraud Helpdesk) |
| xi23a111 | Email 3 - Do you think the email above is spam? |
| xi23a112 | Email 3 - What would you do if you received this email? I would perform the action requested by the email |
| xi23a113 | Email 3 - What would you do if you received this email? I would delete the email |
| xi23a114 | Email 3 - What would you do if you received this email? I would save the email |
| xi23a115 | Email 3 - What would you do if you received this email? I would look up more information |
| xi23a116 | Email 3 - What would you do if you received this email? I would report it (e.g. to the Fraud Helpdesk) |
| xi23a117 | How easy or difficult did you find it to determine whether the emails are spam? |
| xi23a118 | Do you think your answers about whether the emails were spam are correct? |
| xi23a119 | I am good at recognizing phishing emails |
| xi23a120 | I do not know what to pay attention to in order to determine whether an email is spam |
| xi23a121 | I am at risk of becoming a victim of phishing emails |
| xi23a122 | I am aware of what I can do against phishing |
| xi23a123 | Which of Liza’s posts should you definitely not share with others without asking her first? |
| xi23a124 | How easy or difficult did you find it to determine which post you definitely should not share with others? |
| xi23a125 | Do you think that you correctly answered the question about which of the posts you should definitely not share with others without prior permission? |
| xi23a126 | It’s okay to share sexual content online |
| xi23a127 | It’s okay to share information online that may not be true |
| xi23a128 | It’s okay to publish other people’s personal information online |
| xi23a129 | It’s okay to bully someone online, because it does not involve face-to-face interaction |
| xi23a130 | It’s okay to offend someone by criticizing them online, because we all have freedom of speech |
| xi23a131 | I know which photos of myself are okay to share online |
| xi23a132 | How do you generally deal with sponsored results when you use a search engine? |
| xi23a133 | Please indicate how you would feel about a search engine using each of these types of data. Personal search results based on your current location |
| xi23a134 | Please indicate how you would feel about a search engine using each of these types of data. Personal search results based on your previous searches and your click behavior in the search engine |
| xi23a135 | Please indicate how you would feel about a search engine using each of these types of data. Personal search results based on websites that you visited which you did not find via that search engine (your browser history) |
| xi23a136 | Please indicate how you would feel about a search engine using each of these types of data. Personal search results based on personal data collected via other, linked online services (social media) |
| xi23a137 | Please indicate how you would feel about a search engine using each of these types of data. Personal search results based on information in documents on your computer |
| xi23a138 | What digital skills would you still like to learn or improve? Planning routes via Google Maps |
| xi23a139 | What digital skills would you still like to learn or improve? Planning journeys by public transport |
| xi23a140 | What digital skills would you still like to learn or improve? Installing apps |
| xi23a141 | What digital skills would you still like to learn or improve? Logging in on government websites using DigiD |
| xi23a142 | What digital skills would you still like to learn or improve? Online banking |
| xi23a143 | What digital skills would you still like to learn or improve? Storing photos and documents in the cloud |
| xi23a144 | What digital skills would you still like to learn or improve? Editing photos and/or videos |
| xi23a145 | What digital skills would you still like to learn or improve? Video calling |
| xi23a146 | What digital skills would you still like to learn or improve? Sending messages via WhatsApp (or another messaging service) |
| xi23a147 | What digital skills would you still like to learn or improve? Using a certain Office program (Word, Excel, Powerpoint) |
| xi23a148 | What digital skills would you still like to learn or improve? A programming language (e.g. XML, Python) |
| xi23a149 | What digital skills would you still like to learn or improve? A certain software |
| xi23a150 | What digital skills would you still like to learn or improve? Making a website |
| xi23a151 | What digital skills would you still like to learn or improve? Increasing my online reach (e.g. more followers on social media) |
| xi23a152 | What digital skills would you still like to learn or improve? Better protecting my online privacy |
| xi23a153 | What digital skills would you still like to learn or improve? Recognizing online fraud |
| xi23a154 | What digital skills would you still like to learn or improve? Other |
| xi23a155 | What digital skills would you still like to learn or improve? There are no digital skills I would still like to learn or improve |
| xi23a156 | What digital skills would you still like to learn or improve? A certain software, namely: |
| xi23a157 | What digital skills would you still like to learn or improve? Other, namely: |
| xi23a158 | How would you like to learn this skill or these skills? In an offline course (group or otherwise) |
| xi23a159 | How would you like to learn this skill or these skills? In an online course (group or otherwise) |
| xi23a160 | How would you like to learn this skill or these skills? Face to face with a teacher |
| xi23a161 | How would you like to learn this skill or these skills? Face to face with a friend or family member |
| xi23a162 | How would you like to learn this skill or these skills? On my own, using YouTube videos |
| xi23a163 | On my own, using videos on other social media |
| xi23a164 | How would you like to learn this skill or these skills? Using a book or printed manual |
| xi23a165 | How would you like to learn this skill or these skills? Using information or a manual on the internet |
| xi23a166 | How would you like to learn this skill or these skills? Other |
| xi23a167 | How would you like to learn this skill or these skills? Other, namely: |
| xi23a168 | Do you have any children living at home? No |
| xi23a169 | Do you have any children living at home? Yes, younger than 7 |
| xi23a170 | Do you have any children living at home? Yes, between 7 and 15 |
| xi23a171 | Do you have any children living at home? Yes, older than 15 |
| xi23a172 | Which social media do your children aged 7 to 15 use? Facebook |
| xi23a173 | Which social media do your children aged 7 to 15 use? Twitter |
| xi23a174 | Which social media do your children aged 7 to 15 use? Instagram |
| xi23a175 | Which social media do your children aged 7 to 15 use? Snapchat |
| xi23a176 | Which social media do your children aged 7 to 15 use? WhatsApp |
| xi23a177 | Which social media do your children aged 7 to 15 use? Telegram |
| xi23a178 | Which social media do your children aged 7 to 15 use? TikTok |
| xi23a179 | Which social media do your children aged 7 to 15 use? YouTube |
| xi23a180 | Which social media do your children aged 7 to 15 use? Discord |
| xi23a181 | Which social media do your children aged 7 to 15 use? Twitch |
| xi23a182 | Which social media do your children aged 7 to 15 use? Pinterest |
| xi23a183 | Which social media do your children aged 7 to 15 use? Other social media* |
| xi23a184 | Which social media do your children aged 7 to 15 use? I don’t know |
| xi23a185 | Which social media do your children aged 7 to 15 use? My child does not / my children do not use social media |
| xi23a186 | *If your child uses / children use other social media, you can enter these below. |
| xi23a187 | Which rules or agreements do you have with your child/children about their online behavior? Limitations you can set on the various specific platforms |
| xi23a188 | Which rules or agreements do you have with your child/children about their online behavior? Making profiles private |
| xi23a189 | Which rules or agreements do you have with your child/children about their online behavior? Monitoring friend requests |
| xi23a190 | Which rules or agreements do you have with your child/children about their online behavior? Only parents can download apps |
| xi23a191 | Which rules or agreements do you have with your child/children about their online behavior? Setting a maximum total amount of screentime per day |
| xi23a192 | Which rules or agreements do you have with your child/children about their online behavior? Setting a maximum screentime per app |
| xi23a193 | Which rules or agreements do you have with your child/children about their online behavior? Answering messages together |
| xi23a194 | Which rules or agreements do you have with your child/children about their online behavior? Posting messages together |
| xi23a195 | Which rules or agreements do you have with your child/children about their online behavior? Looking at messages together |
| xi23a196 | Which rules or agreements do you have with your child/children about their online behavior? Following own children’s accounts on social media |
| xi23a197 | Which rules or agreements do you have with your child/children about their online behavior? Using parental supervision (e.g. family link) |
| xi23a198 | Which rules or agreements do you have with your child/children about their online behavior? Going through the privacy settings together |
| xi23a199 | Which rules or agreements do you have with your child/children about their online behavior? I show my child(ren) how they can report problematic behavior |
| xi23a200 | Which rules or agreements do you have with your child/children about their online behavior? I google my child(ren) to see what information about my child(ren) exists online |
| xi23a201 | Which rules or agreements do you have with your child/children about their online behavior? I regularly talk with my child(ren) about their social media usage |
| xi23a202 | Which rules or agreements do you have with your child/children about their online behavior? Other |
| xi23a203 | Which rules or agreements do you have with your child/children about their online behavior? I have no rules or agreements about the online behavior of my child(ren) |
| xi23a204 | Which rules or agreements do you have with your child/children about their online behavior? Other, namely: |
| xi23a205 | Do your children ever help you when you need to do things online using a [desktop, laptop, tablet or smartphone]? |
| xi23a206 | Which online activities do your children sometimes help you with? Calling via the internet (e.g. Skype, Facetime, WhatsApp) |
| xi23a207 | Which online activities do your children sometimes help you with? Sending messages via online services (e.g. WhatsApp) |
| xi23a208 | Which online activities do your children sometimes help you with? Reading news messages online |
| xi23a209 | Which online activities do your children sometimes help you with? Watching online videos/TV/Netflix etc. |
| xi23a210 | Which online activities do your children sometimes help you with? Performing searches |
| xi23a211 | Which online activities do your children sometimes help you with? Sending emails |
| xi23a212 | Which online activities do your children sometimes help you with? Playing games |
| xi23a213 | Which online activities do your children sometimes help you with? Using social media |
| xi23a214 | Which online activities do your children sometimes help you with? Online banking |
| xi23a215 | Which online activities do your children sometimes help you with? Buying products in web shops |
| xi23a216 | Which online activities do your children sometimes help you with? Carrying out administrative tasks (e.g. filling out forms, downloading wage slips, submitting claims) |
| xi23a217 | Which online activities do your children sometimes help you with? Using a DigiD |
| xi23a218 | Which online activities do your children sometimes help you with? Handling government-related matters |
| xi23a219 | Which online activities do your children sometimes help you with? Other |
| xi23a220 | Which online activities do your children sometimes help you with? Other, namely: |
| xi23a221 | Was it difficult to answer the questions? |
| xi23a222 | Were the questions sufficiently clear? |
| xi23a223 | Did the questionnaire get you thinking about things? |
| xi23a224 | Was it an interesting subject? |
| xi23a225 | Did you enjoy answering the questions? |
| xi23a226 | Starting date questionnaire |
| xi23a227 | Starting time questionnaire |
| xi23a228 | End date questionnaire |
| xi23a229 | End time questionnaire |
| xi23a230 | Duration in seconds |
Response Information
Response Overview
Selected number of household members: 1,755 (100.0%)Non-response: 295 (16.8%)
Response: 1,460 (83.2%)
Complete: 1,433 (81.7%)
Incomplete: 27 (1.5%)
Collection Events
Period
06-02-2023 to 28-02-2023
Sample
A random sample of panel members who perform at least a few activities on a smartphone
and/or a computer every week (based on the Social integration and Leisure 2023 core
questionnaire).
Collection Mode
Internet Survey
Fieldwork Note
A reminder was sent twice to non-respondents.